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$ CASE STUDY 05 · HUBILO · 2021–2024 · PLATFORM

The moat nobody screenshots: integrations.

Features get copied in a quarter. Workflows don't. I owned Hubilo's Integrations & Marketplace vertical and scaled it to 30+ partners, HubSpot, Marketo, Salesforce and more, turning the platform into infrastructure that's painful to rip out.

RolePrincipal PM · Vertical Owner
SurfaceAPIs · Marketplace · Partner Ecosystem
BuyersEnterprise Marketing Ops
StatusRetention Moat
30+Integration partners
CRM-GradeHubSpot · Marketo · Salesforce
2 JobsRetention moat + enterprise sales lever
Events that land in the CRM 30+ partners
HubiloEvent data
AttendeeCRM contact
EngagementLead score
Session attendanceActivity timeline
Intent signalsCampaign
HubSpot Marketo Salesforce +27 more
Engagement mapped to the fields marketing-ops actually reports on
The setupContext

Events don't live in an events tool. They live in the CRM.

For a B2B marketer, a webinar attendee is only valuable once they show up in HubSpot or Salesforce with the right engagement data attached. Without that, every event ends in a CSV export, and a platform that ends in CSV exports is a platform that churns.

Enterprise deals made it sharper: "does it integrate with our stack?" was a first-call qualifying question, not a nice-to-have.

The movesWhat I did

Treat integrations as a product, not a checklist.

  • Prioritized by pipeline, not by votes: sequenced the roadmap around the CRM and marketing-automation platforms that actually gated enterprise deals: HubSpot, Marketo, Salesforce first.
  • Designed the data model for marketers: engagement scores, session attendance and intent signals mapped to the fields marketing-ops teams report on, not raw event logs.
  • Built the marketplace motion: partner onboarding, listing standards and co-marketing, so the ecosystem compounded without every integration being built in-house.
  • Armed sales: integration one-pagers and demo flows that turned "does it connect?" from an objection into a closing argument.
The resultOutcome

30+ partners, stickier accounts, bigger deals.

The vertical scaled to 30+ integration partners, functioning as both a retention moat, accounts wired into their CRM workflows don't churn over a feature gap, and a key enterprise sales lever on competitive deals. Deep CRM connectivity remains a selling point of Webinar+ under Brandlive today.

Platform PM in one line: make your product the thing everything else is plugged into, and renewal season takes care of itself.

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